Crossroads RV
Reviews and Complaints
Crossroads selling junk and wont stand behind their product
We know where you are coming from
.We have lots of issues as well, the sky lite in bathroom leaks all the time before you even turn the shower on,the whole trailer paint is fading as well on the front the slides we had UV protection done and it sure was a waste of money . When flushing the black tank it builds up pressure that ends up backing up in and onto the bathroom floor.
Our dealer will not replace the wet insulation above the bathroom ceiling and under the trailer where the tanks are is soaked and the tanks are falling out.
We were hoping this unit would get us through our retirement but now we aren't sure. I wish that this company would stand behind their work but it seems all they want is the all mighty dollar from selling junk.
Crossroads Rv - Rv Review from Norwell, Massachusetts
I have a 2014 Sunset Trail 32FR. Beautiful unit except that the brown paint on the front cap is fading.
This is a huge issue that Crossroads is ignoring. Warranty is only good for one year. They used paint that didnt have UV protection and it breaks down. No fault of the consumer..
All CROSSROADS.
They will do nothing. DO NOT BUY CROSSROADS RV'S!!!!
Crossroads Rv - Rv Review from Madison, Wisconsin
Pure junk.
This is now under litigation. 3 different dealers have been unable to resolve problems to my satisfaction.
This crossroads cruiser is actually a 2014 mod.
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Crossroads Rv - Rv Review from Winnipeg Beach, Manitoba
I really don't know where to start . We purchased a Sunset Cruise 2014 26 ft Travel Trailer in summer of 2013.
We have had nothing but trouble since and have been totally ignored by Crossroads ! Our slide came off the tracks after about our 5 th use. It ripped *** in our linoleum as it slid across the floor. That was repaired very shoddily and now the slide does not fit flush when closed.
We have been told it wasn't repaired properly. The whole in the linoleum was patched and is now lifting. The paint on the front is so oxidized it looks like it's 20 years old. I am disgusted at the lack of Customer service.
Our original Dealer went into Foreclosure and we were left without any service right in middle of our Warranty work being done. It has been a major nightmare to say the least !! My list of issues are endless , there are so many. If you are considering buying from Crossroads I would suggest you do your homework and research as much as you can.
This Company is the worst we have ever dealt with in our 20 + years of RV ing. The first and the last Crossroad RV for sure !! Don't buy from them !!
They do not have a good quality product. !
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Verified Reviewer | Kansas City, MissouriDo NOT BUY a Cross Roads Cruiser
- What the 5th wheel looked like
- Quality
Preferred solution: Full refund
Pick up took 5 hrs, so much wrong, and 2 months later, still not fixed
Started with pick up. The salesman never communicated with service department all that he promised us to make to sale complete. Day before P/U, I confirmed,was told by service manager all was good. Had to wait 5 hrs because of the unprofessional handleing of the sale to pick up. Walk through was a joke! I followed up with the owner via e mail, they pawned it off to the general manager, Gary Weber and he gave us $125 to spend in their store. I have a video for all the incomplete things when we got home as well as a complete list of broken major things upon our first outing. This is out of my character but I am so pissed!!
I complained to all the managers at Hitchorama thinking they will fix all....sadly mistaken.
I never wanted $ back or compensation...just do your job!! This is our 4th RV....and this expense was huge!! They ruined the euphoria we worked so hard to achieve.
THANK YOU Kelly McLaughlin hm 732-972-****
cell# 732-261-****,
This e mail is intended that no one else goes through the turmoil and unhappiness we endured.
- Its hitchorama
- Turnersville
- Hitchorama
Preferred solution: Let the company propose a solution
2014 Elevation M-3612 nothing but a Lemon,to many issues to list
Purchased 8/13/13 new ,fully loaded w/generator, I have had so many problems with this fifth wheel since it was purchased, that is has been in shop for repairs for slides,slide motors,black tank,roof, Generator door,several exterior doors,electrical issues,trim issues,ect ,too many to list, it has been in shop at least 13 months since i have purchased it.oh yeah warranty ran out while it was in shop. I have several pages of issues with this RV,I am stuck with.I picked it up from shop last week, had to take it back after bedroom slide was adjusted for bad motor and control board.
- Poor quality
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Covington, GeorgiaCrossroads Rv Rv Review
Crossroads Rv - Crossroads Toy Hauler Review from Rapid City, South Dakota
Crossroads Rv Rv Review
Crossroads Rv - Rv Review from Detroit, Michigan
Poor Quality ,warranty is a joke
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lansing, MichiganFloor does not meet the Frame
Bought a 2014 Cross Roads Cruiser Aire on January 28 2014 from Gillette Insterstate RV. Did not get the unit until May 0f 2014.
Problems popped up shortly after we started using the 5th wheel. A great deal of squeaking and squishy feeling in the floor. CrossRoads RV is blaming it on the company that made the frame. The dealer is still waiting for "parts" and it is almost the end of December in 2014.
None of the problems are covered under a "normal warranty". It appears we have a "Lemon" and it is starting to "Stink." So here we paid $37,000 for a unit that is not really viable. We are hoping there is a way to get our money back and let CrossRoads RV eat the cost.
A 5th wheel starts with the frame, a sub floor is put in and then everything else is built around that. We cannot figure out how CrossRoads can have Gillette Interstate fix this.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Warren, New HampshireCross Roads Hampton Park Model is built like ***
I bought a 2012 Cross Roads Camper from a dealer. I bought it in August of 2013 closed it in October 2013 Re-opened it in May 2014 and it was soaked.
The seals leaked the master bedroom floor was soaked from the water coming in. I was upset to learn Cross Roads offers a 2 year warranty but only good for the first person who buys the camper. Cross Road did not offer any assistance in the repair of my camper. They offered nothing.
If you have a two year old camper, you would think there would be no issues. I will never buy a Cross Roads Camper again.
I did a lot of research before I bought a camper, found the Hampton 38 and it was great, [B]WAS[/B] being the operative word If you have had similar experiences let me know. :nonono: stay away, buyer beware
- Cross roads
Preferred solution: Full refund
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We had the same issues. The paint fading is a manufacture defect as was repaired at no cost to us.
The company that jells the front cap didn't apply the correct mill thickness which created the paint to fade. We had a our skylight replaced and wall damaged by Cross Roads at no cost to us. Now we have water leaks in our bunkhouse and know can figure out where it's coming from.
No damaged on the wall, but the sub floor gave away. Camping World can't figure it out but they are bunch of %^&*.