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*Advise to not buy anything from Crossroads. They do not back their product.

Once you drive off your stuck with what you have. We bought brand new a 2015 Sunset Crossroads and the smell was there since day one. We've had an ozonator running for 24 hrs in it. Used every product imaginable.

The dealer won't do anything and the only thing Crossroads offer in "good faith" on their part, was a vent installed in our bedroom and bathroom that could be open all year. Well it's been installed for a year and not a damn thing changed. I've thrown away clothing, food etc. Anything that goes in can't come back into the house.

The smell never goes away. We believe it's formaldehyde or the glue used in manufacturing being overloaded and not drying.

We just can't prove anything and continue to fight the company. Very disappointed and would never recommend anyone to buy from this company!

Product or Service Mentioned: Crossroads Rv Rv.

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Anonymous
#1567036

Ours is a 2015 sunset trail reserve. We have the same smell.

It gets so bad my eyes itch. It's the formaldehyde.

We purched ours in December and you couldn't smell it. But it is always there.

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