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AFFIRMATION COUNSELING SERVICES 3701 Taylorsville Road Suite 4A Edward F. Vaughn MSSW, LCSW Louisville, Kentucky 40220 Phone/Fax: 502-459-**** 04/14/14 Crossroads Manufacturer 1115 W Lake St, Topeka, IN 46571 (2**) **3-3850 My wife and I purchased our first...
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2 comments
#1874339

I quit reading the book!!!

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ID
#1090253 Review #1090253 is a subjective opinion of poster.
Product
Crossroads Rv Rv
Pros
  • Frank in lexington
Cons
  • Crossroads
Reason of review
Bad quality
Loss
$38000
Preferred solution
Full refund

Wonderfull Rv

Crossroads RV - Wonderfull Rv
We have a 2018 Crossroads Aire 29BH. RV is in great shape, has given me very few issues. All RV's will require some work, never seen one that didn't. Adjustment to the door, added some base board, a few new staples, and a reinforced floor in front trunk, nothing major, I see solid construction, care in manufacturing and a well thought out floor plan. I see a lot of negative stories out here, hope I don't become one down the road, but for now I am very happy with the RV, And to all having trouble, good luck to you.

User's recommendation: Highly recommend Crossroad Aires.

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ID
#2479850 Review #2479850 is a subjective opinion of poster.
Location
Bay City, Michigan

Electrical

Customer service provided no help concerning my problem. They suggested I take to the dealership and the dealership would call them and trouble shoot my problem. I just needed a rough wiring diagram for my camper. What a joke their customer service lines are.

User's recommendation: Don't waste your time calling.

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ID
#2475875 Review #2475875 is a subjective opinion of poster.
Location
Houston, Texas

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Verified Reviewer
New Reviewer

Hot water tank 2019 crossroads Sunst 259rl

i winterized drained everything went back to get ready for fun and the tank was blown out with a 3" line by a 1/2 " wide when i talked to the place i bought it you didn't get all the water out, but the repair man said it was a floss in the tank never again Crossroads yes door really hard to shut water leak under sink bathroom doors falling off and the dealer says adjust the door tighten the fitting under the sink and bigger screws for the hinges

User's recommendation: i will never buy from that dealer again and Crossroads think i have to move on.

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ID
#2459171 Review #2459171 is a subjective opinion of poster.
Cons
  • Product its junk
Loss
$2500
Preferred solution
Let the company propose a solution

Heater

I bought a zinger 299 and the very first time we went to use it found out the heater does not even work!
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ID
#2419385 Review #2419385 is a subjective opinion of poster.

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Verified Reviewer
Junior Reviewer

Poor quality

Crossroads RV - Poor quality
Crossroads RV - Poor quality
Crossroads RV - Poor quality
Crossroads RV - Poor quality
Crossroads RV - Poor quality
Crossroads RV - Poor quality
Bought a 2020 Sunset Trail in July. Heavy rain in September led to massive amount of water in bedroom big window. When heat was turned on created major amount of condensation in bedroom that ran to the camper door and all around the walls in the bedroom including the closet! Returned it to dealership to correct the issue. They resealed the roof because obviously there was a leak. Asked about the condensation and Keystone told them to tell us to buy a dehumidifier! Talked further with the service department manager and told me that we were not the only ones fighting with the manufacturer on this issue and refuse to help! Trailer is going back with Many thousands dollar loss due to trade!

User's recommendation: Do not purchade.

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ID
#2385300 Review #2385300 is a subjective opinion of poster.
Location
Uxbridge, Massachusetts
Loss
$6000
Preferred solution
Full refund
New Reviewer
Purchased our perfect retirement camper 253RB (floor plan, length, weight, decor) May 2018. Usual warranty issues popped up (mod board on refer, slam locks, entry etc) but the "new smell" got stronger. My wife said it was mold and we were told to just open up and air...
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1 comment
#1950432

Crossroads RV recently reviewed your post. In an attempt to review all details, please contact us directly with the last 8 digits of your VIN, and your contact information at 1-86*-***-**** Monday through Thursday 8 am-5 pm & Fridays 8 am-4 pm, all times EST.

A Retail Advisor will be happy to assist you further. Thank you!

ID
#2233424 Review #2233424 is a subjective opinion of poster.
Loss
$25000
Preferred solution
Full refund
New Reviewer

Leaking slide roof

Slide is soaking up water no matter how much 20$ tube silicone I apply. Dealership says camper is too old 2017 manufacturer is hiding behind covid 19 bull and can't warranty defective shrinking roof that they changed material half way thru 17 because of problems 30000 piece of american built *** don't buy crossroads
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1 comment
#1930797

Crossroads RV recently reviewed your post. In an attempt to review all details, please contact us directly with the last 8 digits of your VIN, and your contact information at 1-86*-***-**** Monday through Thursday 8 am-5 pm & Fridays 8 am-4 pm, all times EST.

A Retail Advisor will be happy to assist you further. Thank you!

ID
#2131570 Review #2131570 is a subjective opinion of poster.
Location
Palm Coast, Florida
Loss
$30000
Preferred solution
Full refund
New Reviewer

Question about slides

Can you travel with two rear slides out 6 so you can use space between to put things when you move trailer to new location about 4 hours drive on major flat interstate. Thanks in advance for your help. George
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1 comment
#1913715

Crossroads RV has recently reviewed your post. We do not recommend traveling with any of the slides out.

If you have any further questions, please contact us directly,with the last 8 digits of your VIN, and your contact information at 1-86*-***-**** Monday through Thursday 8am-5pm & Fridays 8am-4pm, all times EST.

A Retail Advisor will be happy to assist you further. Thank you!

ID
#2118373 Review #2118373 is a subjective opinion of poster.
Location
Boca Raton, Florida
Pros
  • Product layout

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Verified Reviewer
New Reviewer
I recently purchased a CrossRoads RV Model ZT291RL 16 ID4V0TC295GJ008335 & require a diagram of the electrical wiring of the unit. USA wiring is 12vDC to 110vAC whilst in Aus. it is 12v to 240v & all our appliances for RV are 240v when using shore cable. In general I...
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2 comments
#1904669

Crossroads RV recently reviewed your post. In an attempt to review all details, please contact us directly with the last 8 digits of your VIN, and your contact information at 1-86*-***-**** Monday through Thursday 8am-5pm & Fridays 8am-4pm, all times EST.

A Retail Advisor will be happy to assist you further. Thank you!

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ID
#2094840 Review #2094840 is a subjective opinion of poster.
Product
Crossroads Rv Rv
Preferred solution
Deliver product or service ordered
New Reviewer

Ac is out

No working on your in. A c is out I need assistance bad
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1 comment
#1904670

Crossroads RV recently reviewed your post. In an attempt to review all details, please contact us directly with the last 8 digits of your VIN, and your contact information at 1-86*-***-**** Monday through Thursday 8am-5pm & Fridays 8am-4pm, all times EST.

A Retail Advisor will be happy to assist you further. Thank you!

ID
#2010673 Review #2010673 is a subjective opinion of poster.
Service
Crossroads Rv Repair

Having electrical issues

have power outside nothing inside my tip outis out and can not close it
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ID
#1900251 Review #1900251 is a subjective opinion of poster.
Location
Coal Center, Pennsylvania

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Had delivered to Florida from Michigan. Did right of refusal with in 3 business days. Unit was put together by kindergarteners. Only brand new thing my wife and I have ever bought. I build houses for a living. Not one componer works as it should. Cabinet openings where...
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ID
#1843382 Review #1843382 is a subjective opinion of poster.
Pros
  • Liked the layout
Cons
  • Most everything
Loss
$40
Preferred solution
Full refund
New Reviewer
Where to start? My trailer is 6 months old. The first thing to happen, refrigerator door handle breaks. As an aircraft mechanic I "FIXED" that thing. Next it rained and the whole back bunk room filled up with water. The main A/C likes to switch from Fahrenheit to...
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2 comments
#1941443

I would love to start a class action lawsuit. We have a 2020 Zinger and we have had a lot of issues, without much satisfaction. I would be very happy if Keystone would just refund our full purchase price but doubt they will ever step up and do the right thing.

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ID
#1695517 Review #1695517 is a subjective opinion of poster.
Cons
  • Customer service
  • Quality of the product
Reason of review
Bad quality
Loss
$37000
Preferred solution
Full refund

Cheap

A/C does not cool well, takes forever. Then the farenheit temperature changed on its own to celsius. It continuously turns on and off.
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ID
#1669129 Review #1669129 is a subjective opinion of poster.
Location
Jonesborough, Tennessee

2018 Volante, 32 fb

purchased in 2018. The antenae doesn't work, water pump went bad first year, trim is all coming loose, the dump tanks were reverseds both handles and labels, airconditioner has been replaced twice since purchase, the radio was replaced twice and I had to fix wiring.
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ID
#1664838 Review #1664838 is a subjective opinion of poster.
Location
Fostoria, Ohio

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