Crossroads RV - Terrible customer service
I bought a new 2017 zinger made by crossroads. Our last trip was this Easter weekend.
Bright the unit home cleaned it and locked it up. A few weeks later we enters the unit on April 24 and discovered the mysteriously the shower door was shattered. Toknit in for warranty coverage and was told that shower doors are not covered. They are considered incidental?
Really? I pay 18,000 for a trailer with a nice bathroom and the shower door is incidental. Crossroads was not even willing to work with my dealership to split the cost. They have terrible customer service.
They never returned emails as they promised they would. I had to continually call them.
I would not recommend a crossroads protect to anyone. Terrible customer service and they donโt stand behind their products.
Reason of review: Bad quality.
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